Short Course

Leadership for Performance Course

25 November 2024

Develop your leadership skills and learn how to recognise and manage dysfunctional behaviour to improve team productivity and culture.

HOW TO APPLY

Price

Domestic learners

$395 NZD incl GST where applicable

International learners

$821 NZD incl GST where applicable

Qualification

Short course

Duration

20 hours

Entry times

3 November 2025*
2 February 2026
9 March 2026
27 April 2026

*For the best learning experience, we recommend 5 hours of study per week over 4 weeks. Learning must be completed within 2 months.

Enrolments open for November and February

Enrol for 3 November

Enrol for 2 February

Overview

Learn how to lead a high-performing team through understanding and preventing dysfunction in the workplace. Developed by leadership expert Steve Griffin.

We know that when a team is working well, they are more productive and efficient. How can you as a leader improve productivity and build a positive workplace culture? Learn how to build a high-performing team in just 20 hours with our flexible online learning.

In this short course, you'll learn how to identify and address key types of dysfunctional behaviour, helping you build a more productive team. Discover what drives people to do things the way they do, and how understanding these key principles will enable you to prevent unhealthy work cultures and foster positive, high-performing workplace environments.

Explore real tools and techniques that you can use to address poor workplace behaviour and grow your leadership toolkit.

This course is ideal for

Team leaders seeking to improve collaboration and communication
Business leaders, managers and entrepreneurs building teams
Employees and aspiring leaders aiming to build stronger workplace relationships
Non-profit leaders and directors looking to understand workplace behaviour
HR professionals
People leading others in a voluntary capacity such as in a sports club or religious organisation

Female manager leading positive conversation

What you'll learn

How to identify types of poor behaviour that take place in your team or workplace
How to recognise why dysfunctional behaviour happens and where it may come from
How to create and use a set of tools to actively address dysfunctional behaviour in your team or workplace

This course provides insights and tools to be used practically by emerging and experienced leaders in a work setting, so they can recognise behavioural hindrances to a healthy business environment. Learners will be able to identify the types of dysfunctions that occur in an office setting, what factors contribute to people acting that way, and gain specific tools and resources to deal with the undesired behaviour.

Testimonials

Gayle

Leadership for Performance

"I thought this course was generous in its information and easy to navigate."

Carol

Leadership for Performance

"At the start I thought it might be a bit simple and content that I already know and not have much to benefit me. I was wrong. I have really enjoyed this, and it has given me an opportunity to reflect on past work environments. Most importantly I have reflected on my own contributions to the environment and how I can adapt my responses for a better outcome."

Ruby

Leadership for Performance

"The workload was manageable, and a range of activities kept me engaged throughout. I'm looking forward to putting this new knowledge into practice!"

Viv

Leadership for Performance

"Game changer in not only leading a team but being a mentor to new migrants. Has given me perspective on both sides of growing a diverse team who will understand through my leadership that disagreement and conflict can have positive outcomes."

Joshua

Leadership for Performance

"I think it was brilliant and more than I expected."

Shani

Leadership for Performance

"I really enjoyed this course. I thought it was helpful and really practical. It was easy to follow. A lot of the concepts weren't new, but they were good reminders, and I thought they were structured more effectively and easy to understand than other times I've come across these concepts."

Annette

Leadership for Performance

"I really enjoyed the content and am able to recognise certain behaviours and dysfunctions in the workplace, others and in myself. And, now can put some strategies in place to move forward, and at least help create my part of my workplace a better environment for myself and others that are in my area."

How it works

Leadership for Performance is flexible, enabling you to plan your study around your other commitments. You can choose to complete the 20 hours of study when it suits you during the learning period.

We recommend completing around 5 hours of study per week over 4 weeks, but you'll have 8 weeks to complete all learning.

Study anywhere online and feel supported everywhere

Nervous about studying online?
You'll start your course with an optional UC Online Essentials course, giving you a chance to get familiar with the learning management system (LMS). Learn more about how online study with us really works.

Online, not alone
Study anywhere, feel supported everywhere. This accelerated learning course is designed to help you gain new skills quickly and effectively — maximum learning and minimum time commitment. This means there will not be a dedicated course facilitator, but our Enrolment Support and Learner Support teams are always here to help.

Qualification
This is a standalone course that recognises the achievement of specific skills, experience, or knowledge. There are no academic points associated with this course.

Recognition
Upon successful completion of the course you will be issued a digital badge to recognise your learning achievements.

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Course outline

The course is divided into three modules you'll work your way through over the learning period. Each module includes specific learning objectives, educational content across a range of media, activities to apply what you've learnt, plus a 'temperature check' survey to make sure you're getting what you need as a learner.

Module 1: Identifying dysfunctional behaviour
Understand and identify the types of poor behaviour that take place in the workplace.

Module 2: Psychological frameworks
Recognise why dysfunctional behaviour happens and where it may come from.

Module 3: Dysfunction management toolkit
Create and use a set of tools to actively address dysfunctional behaviour in your workplace.

Assessments
To complete this course, you need to have attempted all activities and quizzes, as well as the final reflection activity.

Ready to start learning?

Enrol now for November or February.

Enrol for 3 November

Enrol for 2 February

Requirements

There are no prerequisites for this course – it is open to anyone who has confidence listening, reading, and writing in English.

Technology requirements

We recommend a laptop or desktop computer and a reliable internet connection.
A PDF reader (like Adobe Acrobat Reader DC) to download PDFs with assessment instructions.
Word processing software (like Microsoft Word or Google Docs) to complete your assignments.

Course fees
Course fees must be paid before learning can begin, either via online credit-card payment, or by contacting info@uconline.ac.nz to request an invoice. Please note: fixed invoice payment dates apply, so we recommend getting in touch with us as soon as possible to request an invoice, as this option is subject to availability.

Group discounts
Get your colleagues together to take advantage of our group discounts:

10% for 3 - 6 learners
15% for 7+ learners

Contact our Enrolment Support Team to learn more and enquire now.

Withdrawals and refunds
Once learning begins, you are eligible for a withdrawal with refund up until the end of day 3. After this date, refunds may be available if your circumstances are exceptional, for example if you've experienced a serious medical event.

Our people

Steve Griffin

Author, Presenter

With over 25 years of experience in business development, leadership coaching, and keynote speaking, Steve works with organisations to achieve higher performance and productivity by understanding and improving the behavioural aspects of their teams and leaders.

Steve provides innovative and tailored solutions for software testing, business analysis and assurance. He also leverages his expertise in customer relationship management (CRM), strategy, and team leadership to deliver engaging and impactful training and coaching programs for senior executives and leadership teams across various industries. His mission is to inspire, empower, and enable organisations to create positive and productive work environments that foster collaboration, creativity, and excellence.

Please note: our academic team develop and present video content within their courses, but are not always available to answer queries. Our learner experience team will be available to answer queries via support@uconline.ac.nz

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