Recognise and manage dysfunctional behaviour to improve team productivity and culture.
Price
Domestic learners
$395 NZD incl GST where applicable
International learners
$821 NZD incl GST where applicable
Qualification
Short course
Duration
20 hours
Entry times
3 Feb - 2 Mar 2025
Future dates
28 April 2025
14 July 2025
29 Sept 2025
Learn how to lead a high-performing team through understanding and preventing dysfunction in the workplace. Developed by leadership expert Steve Griffin.
We know that when a team is working well, they are more productive and efficient. How can you as a leader improve productivity and build a positive workplace culture? Learn how to build a high-performing team in just 20 hours with our flexible online learning.
In this short course, you'll learn how to identify and address key types of dysfunctional behaviour, helping you build a more productive team. Discover what drives people to do things the way they do, and how understanding these key principles will enable you to prevent unhealthy work cultures and foster positive, high-performing workplace environments.
Explore real tools and techniques that you can use to address poor workplace behaviour and grow your leadership toolkit.
This course is ideal for
Our courses are flexible, enabling you to plan your study around your other commitments. You can choose to study when it suits you during the learning period (3 February – 2 March 2025).
This short course will require around 20 hours of study during the learning period.
Module 1: Identifying dysfunctional behaviour
Understand and identify the types of poor behaviour that take place in the workplace.
Module 2: Psychological frameworks
Recognise why dysfunctional behaviour happens and where it may come from.
Module 3: Dysfunction management toolkit
Create and use a set of tools to actively address dysfunctional behaviour in your workplace.
Assessments
The course includes a number of assessments designed to check and confirm your knowledge. You will have completed the course successfully once all learning modules and online assessments have been completed.
Upon successful completion of the course, you will be issued a digital badge to recognise your learning achievements.
There are no prerequisites for this course – it is open to anyone who has confidence listening, reading, and writing in English.
Technology requirements
We recommend a laptop or desktop computer and a reliable internet connection. For most courses you'll need to download and populate assignments. These are usually available as Microsoft Word documents.
Course fees
Course fees must be paid before learning can begin, either via online credit-card payment, or by contacting info@uconline.ac.nz to request an invoice. Please note: fixed invoice payment dates apply, so we recommend getting in touch with us as soon as possible to request an invoice, as this option is subject to availability.
Group discounts
Get your colleagues together to take advantage of our group discounts:
Contact our Partnerships Manager to learn more and enquire now.
Cap & minimum enrolment threshold
A minimum number of learners is needed for effective interaction and feedback, while a maximum cap of learners ensures high quality learning and support. If the minimum number of enrolments required for a course isn’t met, or the maximum cap is exceeded, learners will be given the option to defer their study or receive a refund.
With over 25 years of experience in business development, leadership coaching, and keynote speaking, Steve works with organisations to achieve higher performance and productivity by understanding and improving the behavioural aspects of their teams and leaders.
Steve provides innovative and tailored solutions for software testing, business analysis and assurance. He also leverages his expertise in customer relationship management (CRM), strategy, and team leadership to deliver engaging and impactful training and coaching programs for senior executives and leadership teams across various industries. His mission is to inspire, empower, and enable organisations to create positive and productive work environments that foster collaboration, creativity, and excellence.